Terms of Service

Acceptance of Terms
By using the services provided by Plumbing Lead Pro, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please refrain from using our services.

Service Description
Plumbing Lead Pro offers digital marketing services, including website creation, search engine optimization (SEO), pay-per-click (PPC) advertising, social media management, and other related services. The specific details and scope of the services will be outlined in a separate agreement or proposal.

Client Responsibilities
As the client, you agree to provide accurate and up-to-date information necessary for the delivery of our services. You understand that timely communication is essential for the progress of the project, and any communication issues, including slow replies from the client or difficulty making contact with the client, may cause projects to take longer than our estimations.

Payment Terms
Our services are provided on a fee basis as agreed upon in the separate agreement or proposal. Payment terms, including invoicing, payment methods, and due dates, will be specified in the agreement. Full payment must be received before any rights or licenses to the deliverables are granted. Additionally, the client must sign a Release of Liability before being granted the rights to the intellectual property developed during the provision of services.

Intellectual Property
Any intellectual property rights associated with the work created or developed by Plumbing Lead Pro during the provision of services shall remain the property of the agency until full payment is received and the client signs a Release of Liability. Upon receipt of full payment and the signed Release of Liability, the client is granted a non-exclusive, non-transferable license to use the deliverables solely for their own business purposes.

Confidentiality
Both parties agree to maintain the confidentiality of any sensitive or proprietary information shared during the course of the engagement. This includes, but is not limited to, business strategies, client data, trade secrets, and any other confidential information. Disclosure of such information to third parties without prior written consent is strictly prohibited.

Termination
Either party may terminate the agreement or specific services by providing written notice to the other party. Upon termination, you are responsible for any outstanding fees due for services rendered up to the termination date. We reserve the right to suspend or terminate services immediately in the event of a breach of these Terms of Service.

Limitation of Liability
Plumbing Lead Pro shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use our services. We make no guarantees regarding the success or specific outcomes of the digital marketing campaigns, as they are subject to various external factors beyond our control. This includes any warranties or guarantees regarding the results or performance of the digital marketing services.

Dispute Resolution
In the event of any disputes arising from the services provided under these Terms of Service, both parties agree to resolve such disputes through private and confidential arbitration in the state of California. The arbitration shall be conducted in accordance with the rules and procedures of a mutually agreed arbitration organization or, if no agreement can be reached, under the rules of the American Arbitration Association. The decision of the arbitrator(s) shall be final and binding upon both parties, and judgment upon the arbitration award may be entered in any court having jurisdiction thereof. By using our services, you acknowledge and agree to waive any right to a trial by jury or to participate in any class action lawsuit related to such disputes.

Modifications
We reserve the right to modify or update these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the Terms of Service periodically to stay informed of any updates.

Refund Policy
We strive to provide the highest quality services to our clients. However, please note that due to the nature of our services, we do not offer refunds. Once services are rendered and payment has been made, it is understood that the fees paid are non-refundable. We encourage all clients to carefully review our service offerings, terms, and pricing before engaging our services. If you have any questions or concerns about our services, please reach out to our customer support team for clarification prior to making a purchase. Please note that this refund policy applies to all services provided by our agency, including website development, SEO, PPC, social media management, and other digital marketing services.

Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law provisions.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you have any questions or concerns, please contact us at (916) 866-5545.